I've registed a [x----------x.com] domain name on Netfirms.com on Nov.25 (have receive a confirmation email from Netfirms as "PS-1"), also receive another email from their company regarding my payment (shown as "PS-2") As I found that Netfirms.com collect the payments from my credit card - but didn't registe the domain name for me. (even this domain name still available on the internet for everybody register till today), so I've wrote at least 4 email to
support@netfirms.com &
billing@netfirms.com to ask them to check for me (also chatting with the Netfirms online - but the guy named "Stuart" told me that he will ask their Billing department's "Ameeta" to contact me, but nothing happend), but nobody answer me !
It's a very small amount, but that is not the normally business way, they are cheating on business, so, don't go to Netfirms.com everybody !
Allen Lee
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[PS-1]
Netfirms to me
More options Nov 25 (6 days ago)
Dear Allen
Thank you for choosing Netfirms Web Hosting - the number one hosting
platform on the planet. Please save this e-mail for future reference.
****** ACCOUNT OVERVIEW ******
Hosting Plan: Netfirms Plus Hosting - Special
Domain Name: x----------x.com
Your Membername and Password below can be used to upload your Website
as well as access your Account Manager Control Panel:
Membername: x----------x
Password: j----a
Control Panel:
http://www.netfirms.com/members
FTP Address: x----------x.netfirms.com
Base Folder: www
****** WHAT TO DO NEXT ******
Domain Names: Your new Domain Name will take up to 72 hours to
become active on the Internet. In the mean time we
have created an alternate web address so you can
get started right away:
1.
http://www.x----------x.com -or-
2.
http://x----------x.netfirms.com
Web Publishing: Once you have created your web pages, you will need
to send them to your web space on our servers using
an FTP tool such as FileZilla or Frontpage.
For more information visit:
http://netfirms.com/support?cat_name=FTP%2FPublishing
E-mail Accounts: You can create E-mail accounts and forwarding
addresses by using the Account Manager Control Panel:
http://www.netfirms.com/members
Once you have created an account you can use any
POP client or Netfirms WebMail to access your E-mail.
Control Panel: The Netfirms Control Panel allows you to create free
Hit Counters, monitor your Website Stats, manage
advanced features and much more:
http://www.netfirms.com/members
****** WE ARE HERE TO HELP ******
Our Customer Service team is here 24 hours a day, 7 days a week to
help you. If you have any questions about what to do next visit our
online Support Center to find answers and contact us:
http://www.netfirms.com/support
Best Regards,
Netfirms E-Services Team
http://www.netfirms.com
=======================================
[PS-2]
Netfirms Billing to me
More options Nov 25 (6 days ago)
Dear Allen
Thank you for choosing Netfirms. Enclosed is your Order Summary.
---------------------------------------------------------------------
INVOICE NUMBER: 1577074 Date of Order: 2004-11-24
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Billed To: Allen Lee
2F, 29, Lane 248, Sec.4
Chung Hsiao East Road, NA 106
TW
Account Name: x----------x
---------------------------------------------------------------------
PRODUCT NAME QTY PRICE
---------------------------------------------------------------------
Domain Name - Special 1 4.95
New Registration - 1 Year 2005-11-24
---------------------------------------------------------------------
Netfirms Plus Hosting - Special 1 0.00
(2 Months) 250MB, 5GB, 10 E-mails 2005-01-24
---------------------------------------------------------------------
Subtotal: 4.95
GST: 0.00
Order Total: 4.95
AMOUNT PAID IN FULL - THANK YOU Total Due: 0.00
---------------------------------------------------------------------
GST Number: 866219272 All Prices in $USD
Questions?: If you have questions regarding this invoice please
E-mail our Billing Dept. at
billing@netfirms.com