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#1
2008-09-11, 12:08 PM
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我最近登入enom.com 無法看到我資料和續約，怎麼辦??
我最近登入enom.com 無法看到我資料和續約，怎麼辦??
我登入後出線 Bad User name or Password Failed to get site processor. Please try again. 然後我到MY domains 出現 Bad User name or Password Failed to get site processor. Please try again. Bad User name or Password Failed to get site processor. Please try again. Loading results No results returned by query. 這樣我根本無法續約和更改DNS 該怎麼處理呢?? 
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#2
2008-09-11, 01:35 PM
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你如果是忘記密碼了，請按照以下方式處理：
http://www.domainclub.org/showthread.php?t=2035 如果帳號密碼都對，那有可能是帳號被封鎖，原因通常出在你某次的註冊或者續費刷卡之後，enom最後請不到款而視為fraud詐欺而將帳號封鎖。 你請直接到enom.com網頁(我不確定是否要有帳號才能使用，如果是你就趕緊現開一個新帳號)找到help->support center去填寫你的問題，把你的帳號和域名寫出來，他們會回信給你解釋怎麼回事。
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#5
2008-09-11, 11:11 PM
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Hello,
Thank you for contacting us for your account or domain assistance. As your account and domain pricing was setup through one of our resellers, you will need to contact them directly for assistance. If they are unable to answer your question, they will work with us to resolve the issue on your behalf. Or you might be able to find the answers to your questions by clicking on the ANSWERS tab, and searching for a few key words. This can provide you with the information you need right away, as we may have several articles written that cover these topics. Even though you may have worked with us in the past, their Reseller Agreement requires them to provide first line of support to their clients. They prefer to work directly with their clients to provide you with personalized service and improve their business relationships with you. 我翻譯好像是他把網址轉售給人家??但是我時間尚未到達，為何他可以把我網址轉售呢? 這部份我該怎樣寫英文給她呢? 因為我英文不好 希望哈大可以幫幫我~
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#8
2008-09-11, 11:15 PM
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引用:
不是說轉售，是說你的域名帳號是在某個enom的下線代理商那裡，你要先找他幫忙。 你是在哪裡開戶註冊的？
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